
ACEs session: Core Knowledge.
Empower Your Team to Recognise, Respond and Reduce the Impact of ACE's
Service Description
This 2-hour ACEs session equips residential childcare teams to understand and respond effectively to the impact of Adverse Childhood Experiences. Drawing on decades of hands-on experience in residential care and deep expertise in trauma-informed practice, I guide staff to recognise the signs of childhood adversity and understand how it shapes behaviour, emotional regulation, and relationships. Participants learn practical, evidence-informed strategies to create a safe, nurturing, and consistent environment. The session emphasises both insight and action, showing staff why behaviours arise from trauma and how to respond with empathy, patience, and skill. Staff gain techniques to reduce the impact of adversity, strengthen connections with children, and foster resilience and positive development. Learning is validated throughout the session, and certificates are issued upon successful completion, contributing to staff CPD and professional development. Delivered remotely, the session offers flexibility, convenience, and excellent value, with one flat price for up to 10 attendees, making it simple to integrate into your team development plan. By investing in this training, managers equip their teams to deliver exceptional care, improve outcomes, and increase the likelihood of achieving an Outstanding rating. Staff leave confident, motivated, and capable of applying trauma-informed strategies consistently, while elevating the reputation, performance, and effectiveness of your service.
Cancellation Policy
Last updated: December 2025 1. About Our Services Whys2Wise provides professional development and training for professionals working in residential childcare, fostering, education, and related care services. Training is educational and practice focused. We do not provide therapy, counselling, clinical services, or regulated care. 2. Bookings and Payment All sessions must be booked through our website or by written agreement. Bookings are confirmed once payment is received, unless otherwise agreed in writing. Prices apply per session as advertised. 3. Cancellation and Refunds Client cancellations: More than 14 days before the session: full refund or reschedule 7 to 14 days before the session: 50 percent refund or reschedule Less than 7 days before the session: no refund, one reschedule may be offered at our discretion Non attendance without notice is non refundable. If Whys2Wise cancels a session, clients will be offered a full refund or alternative date. 4. Training Scope and Responsibility Training supports professional understanding, judgement, and reflection. It does not replace organisational policies, statutory guidance, safeguarding procedures, or professional supervision. All practice decisions remain the responsibility of the individual and their organisation. Whys2Wise is not liable for actions taken following training. 5. Safeguarding Whys2Wise is committed to safeguarding. If safeguarding concerns arise during training, participants will be encouraged to follow their organisational safeguarding procedures. Where there is an immediate risk, we reserve the right to escalate concerns appropriately. 6. Confidentiality and Conduct Participants must not share identifiable information about children, families, or colleagues. Professional and respectful conduct is expected. We reserve the right to remove participants for inappropriate behaviour without refund. 7. Recording and Materials Sessions must not be recorded without written permission. All materials remain the intellectual property of Whys2Wise and may not be shared or reproduced without consent. 8. Complaints Complaints must be submitted in writing within 14 days of the session. We aim to respond within 14 working days and resolve concerns fairly. 9. Data Protection Personal data is handled in line with UK GDPR and used only for service delivery and administration. 10. Liability and Law Liability is limited to the value of the booked session.