After the Storm: Repair & Reconnection
What staff do after incidents matters as much as what happens during them
Service Description
Children’s trust can be fragile, and even small incidents can leave them feeling unsafe or rejected. In this session, staff learn how to repair relationships effectively after moments of dysregulation, turning challenges into opportunities for reconnection, growth, and learning. Drawing on decades of direct experience in residential care, fostering, and training staff and managers, this session equips participants to understand why children fear rejection, how to conduct repair conversations, and the subtle ways to restore safety and emotional security. Staff explore reflective practice, professional approaches to apology, and strategies to maintain connection while upholding clear, consistent boundaries. Caring for the carers is a central focus. We acknowledge the emotional pressures teams face like double shifts, incidents of self-harm, missing from care episodes, and the depletion that comes from giving so much of themselves. Staff learn to recognise fatigue, manage stress, and remain fully present, ensuring their wellbeing supports the children in their care. Through discussion, real-world examples, and reflective exercises, participants develop confidence in guiding children through post-incident moments, fostering resilience, and promoting emotional safety. Teams learn to reduce escalation, improve consistency, and strengthen their overall practice. This session is invaluable for new staff needing to understand the foundations of relational care, as well as experienced practitioners seeking to refine their skills and sustain reflective, compassionate practice. Delivered remotely and accessible from any device, the session supports CPD, encourages team development, and ensures staff leave not just trained, but empowered to build trusting, secure relationships with children every day.
Cancellation Policy
Last updated: December 2025 1. About Our Services Whys2Wise provides professional development and training for professionals working in residential childcare, fostering, education, and related care services. Training is educational and practice focused. We do not provide therapy, counselling, clinical services, or regulated care. 2. Bookings and Payment All sessions must be booked through our website or by written agreement. Bookings are confirmed once payment is received, unless otherwise agreed in writing. Prices apply per session as advertised. 3. Cancellation and Refunds Client cancellations: More than 14 days before the session: full refund or reschedule 7 to 14 days before the session: 50 percent refund or reschedule Less than 7 days before the session: no refund, one reschedule may be offered at our discretion Non attendance without notice is non refundable. If Whys2Wise cancels a session, clients will be offered a full refund or alternative date. 4. Training Scope and Responsibility Training supports professional understanding, judgement, and reflection. It does not replace organisational policies, statutory guidance, safeguarding procedures, or professional supervision. All practice decisions remain the responsibility of the individual and their organisation. Whys2Wise is not liable for actions taken following training. 5. Safeguarding Whys2Wise is committed to safeguarding. If safeguarding concerns arise during training, participants will be encouraged to follow their organisational safeguarding procedures. Where there is an immediate risk, we reserve the right to escalate concerns appropriately. 6. Confidentiality and Conduct Participants must not share identifiable information about children, families, or colleagues. Professional and respectful conduct is expected. We reserve the right to remove participants for inappropriate behaviour without refund. 7. Recording and Materials Sessions must not be recorded without written permission. All materials remain the intellectual property of Whys2Wise and may not be shared or reproduced without consent. 8. Complaints Complaints must be submitted in writing within 14 days of the session. We aim to respond within 14 working days and resolve concerns fairly. 9. Data Protection Personal data is handled in line with UK GDPR and used only for service delivery and administration. 10. Liability and Law Liability is limited to the value of the booked session.