Seeing the Child Behind the Behaviour
Moving from behaviour management to meaningful care.
Service Description
Behaviour is often the first and loudest signal staff are asked to respond to, yet it is rarely the full story. In residential and wider childcare settings, children’s actions are shaped by loss, trauma, disrupted attachment, fear, and unmet need. When behaviour is viewed only as something to manage or correct, opportunities for understanding, connection, and meaningful change are missed. This session supports staff to look beyond behaviour and begin to understand what it may be communicating. Instead of asking, “How do we stop this behaviour?” staff are guided to ask, “What is this child telling us, and how can we respond in a way that builds safety and trust?” Delivered by experienced practitioners with extensive frontline and teaching backgrounds, this training blends real world insight with reflective practice. Staff explore how behaviour develops as a response to experience, why some children may present as emotionally younger than their chronological age, and how survival responses can appear in everyday interactions. The focus is not on lowering expectations, but on responding with clarity, consistency, and compassion. Through practical examples, shared reflection, and discussion grounded in real practice, staff learn how to remain curious under pressure, reduce reactive responses, and strengthen relationships during challenging moments. This approach supports calmer homes, more consistent care, and improved outcomes for children and young people. For managers, this session helps build a confident and reflective staff team. Practitioners who understand the meaning behind behaviour are better equipped to respond effectively, reduce escalation, and evidence child centred, needs led practice. This directly supports inspection readiness, staff retention, and a positive team culture. The session is delivered remotely and can be accessed from any device. Learning is validated throughout, and certificates are issued upon successful completion, contributing to staff CPD. Suitable for residential childcare, fostering, and wider childcare settings, the session can be delivered to up to ten learners at excellent value. This training does not offer quick fixes. It equips staff with understanding, confidence, and purpose, helping them consistently see the child behind the behaviour.
Cancellation Policy
Last updated: December 2025 1. About Our Services Whys2Wise provides professional development and training for professionals working in residential childcare, fostering, education, and related care services. Training is educational and practice focused. We do not provide therapy, counselling, clinical services, or regulated care. 2. Bookings and Payment All sessions must be booked through our website or by written agreement. Bookings are confirmed once payment is received, unless otherwise agreed in writing. Prices apply per session as advertised. 3. Cancellation and Refunds Client cancellations: More than 14 days before the session: full refund or reschedule 7 to 14 days before the session: 50 percent refund or reschedule Less than 7 days before the session: no refund, one reschedule may be offered at our discretion Non attendance without notice is non refundable. If Whys2Wise cancels a session, clients will be offered a full refund or alternative date. 4. Training Scope and Responsibility Training supports professional understanding, judgement, and reflection. It does not replace organisational policies, statutory guidance, safeguarding procedures, or professional supervision. All practice decisions remain the responsibility of the individual and their organisation. Whys2Wise is not liable for actions taken following training. 5. Safeguarding Whys2Wise is committed to safeguarding. If safeguarding concerns arise during training, participants will be encouraged to follow their organisational safeguarding procedures. Where there is an immediate risk, we reserve the right to escalate concerns appropriately. 6. Confidentiality and Conduct Participants must not share identifiable information about children, families, or colleagues. Professional and respectful conduct is expected. We reserve the right to remove participants for inappropriate behaviour without refund. 7. Recording and Materials Sessions must not be recorded without written permission. All materials remain the intellectual property of Whys2Wise and may not be shared or reproduced without consent. 8. Complaints Complaints must be submitted in writing within 14 days of the session. We aim to respond within 14 working days and resolve concerns fairly. 9. Data Protection Personal data is handled in line with UK GDPR and used only for service delivery and administration. 10. Liability and Law Liability is limited to the value of the booked session.