The PACE model: Transformative Care.
Strengthening relationships to support safety, stability and positive outcomes
Service Description
PACE Model Training (Playfulness, Acceptance, Curiosity, Empathy) is a 2-hour, highly focused session designed to transform residential childcare teams into confident, insightful, and compassionate practitioners. Drawing on decades of experience in residential settings, I will guide your staff to understand not only what to do, but why it works, giving them the insight to consistently create positive, lasting outcomes for children and young people. This session goes beyond standard training. Staff learn to embed Playfulness, Acceptance, Curiosity, and Empathy in every interaction, responding effectively to challenges, strengthening relationships, and fostering a safe, supportive, and consistent environment. Participants gain practical, evidence-informed strategies that improve wellbeing, engagement, and development, while increasing their confidence and clarity in even the most complex situations. Learning is validated throughout the session, and certificates are issued upon successful completion, contributing to staff CPD and professional development. Delivered remotely, the session provides flexibility and excellent value, with one flat price for up to 10 attendees, making it simple to integrate into your team development plan. By investing in PACE Training, managers equip their teams to achieve exceptional standards of care, strengthen collaboration, and consistently deliver outcomes that meet or exceed regulatory expectations. This not only increases the likelihood of achieving an Outstanding rating but also enhances reputation, recognition, and potential financial rewards. PACE Training empowers your staff to think, act, and connect like expert practitioners. Your team leaves not just trained, but transformed, capable of providing compassionate, effective, and consistent care that every child deserves, while elevating the performance and standing of your service.
Cancellation Policy
Last updated: December 2025 1. About Our Services Whys2Wise provides professional development and training for professionals working in residential childcare, fostering, education, and related care services. Training is educational and practice focused. We do not provide therapy, counselling, clinical services, or regulated care. 2. Bookings and Payment All sessions must be booked through our website or by written agreement. Bookings are confirmed once payment is received, unless otherwise agreed in writing. Prices apply per session as advertised. 3. Cancellation and Refunds Client cancellations: More than 14 days before the session: full refund or reschedule 7 to 14 days before the session: 50 percent refund or reschedule Less than 7 days before the session: no refund, one reschedule may be offered at our discretion Non attendance without notice is non refundable. If Whys2Wise cancels a session, clients will be offered a full refund or alternative date. 4. Training Scope and Responsibility Training supports professional understanding, judgement, and reflection. It does not replace organisational policies, statutory guidance, safeguarding procedures, or professional supervision. All practice decisions remain the responsibility of the individual and their organisation. Whys2Wise is not liable for actions taken following training. 5. Safeguarding Whys2Wise is committed to safeguarding. If safeguarding concerns arise during training, participants will be encouraged to follow their organisational safeguarding procedures. Where there is an immediate risk, we reserve the right to escalate concerns appropriately. 6. Confidentiality and Conduct Participants must not share identifiable information about children, families, or colleagues. Professional and respectful conduct is expected. We reserve the right to remove participants for inappropriate behaviour without refund. 7. Recording and Materials Sessions must not be recorded without written permission. All materials remain the intellectual property of Whys2Wise and may not be shared or reproduced without consent. 8. Complaints Complaints must be submitted in writing within 14 days of the session. We aim to respond within 14 working days and resolve concerns fairly. 9. Data Protection Personal data is handled in line with UK GDPR and used only for service delivery and administration. 10. Liability and Law Liability is limited to the value of the booked session.